Ask the Experts: FAQ on HR processes and Payroll 

Q1. What is Payroll Outsourcing with OPS?

OPS  Payroll outsourcing simplifies your payroll process and enhances your business operations and workability to the new heights of success. As a prominent service provider, we efficiently manage everything from pay calculation and dedications to tax-filing employee inquiries. We expertly navigate government portals to prevent any legal hiccups.

Q2. What are the benefits of outsourcing payroll with OPS?

Selecting OPS for payroll outsourcing brings several advantages, as you will see significant budget savings & enjoy improved compliance with complex taxation and employment laws. Plus, our services enhance the security of your payroll data and free up your internal resources, enabling your team to focus on core business activities. Also, we have expanded across 40 different sectors operating in 9 Middle East countries. 

Q3. How does OPS ensure the security and confidentiality of our payroll data?

We at OPS place the utmost importance on data security and confidentiality. Our business-centric approach includes robust encryption, safe data storage, and stringent access policies. Furthermore, we conduct regular audits & compliance checks to set and maintain the highest data protection standards. Eventually, we will provide cloud hosting via Azure. 

Q4. Can your payroll solution be customized to our specific business needs?

Yes, our payroll solutions do not just stick to one sector. They are flexible and crafted for customization, with decades of experience and tailored services for hundreds of businesses across 40 industries. We deeply understand your unique payroll needs, from varied pay structures and benefits administration to specific reporting requirements. 

Q5. How does OPS handle compliance with tax laws and regulations?

At OPS, compliance isn’t just a service feature; it’s a cornerstone of our commitment to you. Our team stays constantly updated with the latest tax laws and regulations to ensure your payroll is processed accurately and efficiently. We handle all tax filings and documentation proactively, significantly reducing the risk of penalties or errors. 

Q6. What kind of customer support does OPS offer?

Our team, available via phone, email, or chat, promptly addressed your queries and resolved issues. We go further with dedicated account managers who know your payroll setup, ensuring personalized and knowledgeable assistance. Our payroll specialists are uniquely based in the UAE, eliminating timezone hurdles.

Q7. How does switching to OPS’s payroll service impact our current payroll process?

Switching to OPS is defined by our guarantee of 100% successful integration. Our focus is on a smooth, seamless transition. We collaborate closely with your team to ensure our systems integrate effortlessly with your existing HR processes. The transition is designed to be disruption-free. 

Q8. What size businesses do OPS typically work with?

OPS’s services are tailored for businesses of all sizes – from nimble startups to expansive corporations. Our scalable and adaptable solutions meet diverse business needs across various scales. 

Q9. How are OPS’s services priced?

At OPS, we believe in transparent and flexible pricing. Our rates are tailored based on your workforce size and the specific complexities of your payroll needs. We offer a range of packages designed to align with various budgets and requirements, ensuring that you get optimal value.

Q10. How can businesses get started with OPS’s payroll outsourcing service?

Embarking on your journey with OPS is straightforward. Start by contacting us for a personalized consultation. We’ll discuss your needs, showcase our platform’s capabilities, and provide a customized quote. Once you’re ready to proceed, our team will guide you through a streamlined setup and onboarding process.


Got HR and payroll maze? 🤔💼 We have got you covered. Dive into our Ask the Experts session for all your queries. Our experts are available for you to assist you. So, unravel the secrets to simple HR processes & efficient payroll processes. 

Have queries? Call us at +971 4 565 5319